Why Hard Drives Fail and Why You Should Have a Backup Plan

Like death and taxes, there’s one more thing that’s an absolute in life – all hard disk drives (HDDs) will eventually fail. It’s not a matter of “if” the drive will fail, just “when” it will stop working. That’s why we are so insistent on making sure that all our customers are aware of the necessity of making backups. In this post, I’ll show you some amazing statistics from online backup firm Backblaze. This company has tens of thousands of HDDs spinning away in its proprietary Storage Pods at any particular point in time, and once a day they take a “snapshot” of the status of each of the drives. From the daily data, there are some statistics that can be generated to show just how long a typical drive will last.

 

The Data
If you’re a data cruncher who likes to run your own numbers, then download and take a look at the raw data files that are available here. This is a lot of data; there are files for every day of the year, and each file is about 15MB in size…and growing as time goes on and more drives are added to the storage farm. 

With over 61,590 operational hard drives (that was the number when the last quarterly report was written), it’s a pretty sure bet that at least one and probably more Backblaze HDDs will fail in the storage farm each day. To get an idea of the scale of the number of hours of operation, the Backblaze data center’s HDDs logged over one billion hours of operation in the first quarter of 2016 alone.

 

The Failure Rates
What’s considered to be a “failed” hard drive? Backblaze has three reasons why a drive is considered to have failed:

  • It won’t spin up or connect to the OS
  • The drive won’t sync or stay synced in a RAID array
  • The S.M.A.R.T. statistics from the drive shows values above their threshold. S.M.A.R.T. stands for Self-Monitoring, Analysis, and Reporting Technology and it’s a great way to determine when a drive is beginning to fail so that it can be replaced prior to failure.

The company computes annual failure rates by dividing the number of drive failures by the number of “drive days” of operation, then multiplying by 365 days in a year. One drive operating one day equals one drive day of operation.

For a company like Backblaze, there are a lot of drive days — there were 5,278,120 drive days observed between January 1, 2016 and March 31, 2016. During that time, out of 61,523 hard drives (they don’t calculate drive models for which they have less than 45 drives), there were 266 failures for an annual failure rate of 1.84%.

 

What Do The Stats Show?
An annual failure rate of 1.84% doesn’t sound like much, and in fact Backblaze made a point of stating that the overall annual failure rate is the lowest quarterly number they’ve ever seen. That can be seen as a sign that hard disk drives are becoming more reliable. But that still means that for Backblaze, about 61,523 x .0184 or 1,132 drives are going to fail!

 

Backblaze Vaults. Image courtesy of Backblaze

Backblaze Vaults. Image courtesy of Backblaze

 

That annual failure rate doesn’t sound like much, but think of the differences between your Mac and their data center. All of the drives in the data center are cooled in their Backblaze Storage Pods or Vaults (see image above, each Vault contains 1,200 drives), get very steady power, and have backup power in case the outside power goes out. Your Mac drive is subject to all sorts of voltage and amperage variations, even spikes thanks to electrical storms. Things get even worse if you’re thinking about a hard disk drive in a MacBook of some sort, since the constant movement as you carry the laptop around can be stressful to the drive. Fortunately, many new PCs and Macs are all going to Solid State Drives (SSDs), which have no mechanical parts to break.

 

How Long Will My Drives Last?
Let’s talk about your drives. HDD lifespan depends on many things, like the brand, type, size and the interface method used, but Backblaze found that about 80% of the drives being used in their infrastructure lasted four years. That means that 20% didn’t, most dying in their third year of life. On average, you’re looking at a drive lifetime of four years.

Now if you’re not using your HDD each and every day, the lifetime is going to be longer. For example, if you make a full backup of a computer onto an external HDD, then unplug it and place it on a shelf in a climate-controlled environment, it’s going to last for a lot longer than four years. It’s recommended that you take the drive out once in a while, plug it in, and spin it up just to make sure that the drive platter mechanism is properly lubricated.

As for SSDs, TechReport recently did an endurance test on these non-mechanical storage devices and found that they can last for about 50 years of normal use! Of course, we haven’t had SSDs around for that long, but that’s pretty incredible to think about.

For the drives that are sitting turned off on a shelf in an air-conditioned vault, the eventual issue might be that there’s no way to interface with the drive. Just think of the old drive interfaces that have gone by the wayside over the years, and you realize that it may be difficult to plug a drive in at some point in the future. Hopefully, there will be adapters in place to keep our future computers talking to old drives.

 

The Bottom Line
The bottom line is that if you have a computer with an HDD, it’s reasonable to expect that drive to last an average of four years. It could last longer, or it could fail in the first year of life (fortunately, it will likely still be under warranty). That’s why you need to really have a good backup plan, hopefully with multiple backups on different media and online.

 

Stay safe out there, folks!

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